Facility WatchInspection records for every certified US nursing home
Crestwood Center
40 Crosby Street Milford, NH 03055 (603) 673-7061
CCN
305061
Certified beds
82
Ownership
For profit - Limited Liability company
Chain
Genesis Healthcare
Nurse staffing
3.28
Total nurse staffing hours per resident per day, case-mix adjusted
Registered nurses: 0.86 hours per resident per day
Nursing staff turnover: 45% a year
Derived by CMS from the Payroll-Based Journal and refreshed quarterly.
Inspection history
Inspected December 18, 2025
3 citations · Health
C
F0838No actual harm with potential for minimal harm · Widespread
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Deficient, Provider has date of correction · corrected February 6, 2026
D
F0656No actual harm with potential for more than minimal harm · Isolated
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Deficient, Provider has date of correction · corrected February 6, 2026
D
F0880No actual harm with potential for more than minimal harm · Isolated
Provide and implement an infection prevention and control program.
Deficient, Provider has date of correction · corrected February 6, 2026
Inspected June 26, 2024
1 citation · from a complaint investigation · Health
J
F0880Immediate jeopardy to resident health or safety · Isolated
Provide and implement an infection prevention and control program.
Past Non-Compliance · corrected June 17, 2024
Inspected January 30, 2024
9 citations · from a complaint investigation · Health
B
F0582No actual harm with potential for minimal harm · Pattern
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Deficient, Provider has date of correction · corrected March 5, 2024
B
F0679No actual harm with potential for minimal harm · Pattern
Provide activities to meet all resident's needs.
Deficient, Provider has date of correction · corrected February 29, 2024
C
F0868No actual harm with potential for minimal harm · Widespread
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Deficient, Provider has date of correction · corrected March 14, 2024
D
F0561No actual harm with potential for more than minimal harm · Isolated
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Deficient, Provider has date of correction · corrected March 7, 2024
D
F0578No actual harm with potential for more than minimal harm · Isolated
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Deficient, Provider has date of correction · corrected March 2, 2024
D
F0609No actual harm with potential for more than minimal harm · Isolated
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Deficient, Provider has date of correction · corrected March 6, 2024
D
F0689No actual harm with potential for more than minimal harm · Isolated
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Deficient, Provider has date of correction · corrected March 6, 2024
E
F0725No actual harm with potential for more than minimal harm · Pattern
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Past Non-Compliance · corrected January 1, 2024
E
F0801No actual harm with potential for more than minimal harm · Pattern
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Deficient, Provider has date of correction · corrected March 1, 2024
Penalties
Date
Type
Amount
June 26, 2024
Fine
$15,646
Ownership transfers
Effective
Seller
Buyer
05/01/2019
Harborside NEW Hampshire Limited Partnership
40 Crosby Street Operations LLC
From the CMS Skilled Nursing Facility Change of Ownership dataset. A sale does not by itself say anything about care quality.